Help & Support Center

Frequently Asked Questions

Find quick answers to common questions about RoutePredict and weather routing.

Common Questions

Find detailed answers to the most frequently asked questions about RoutePredict.

Getting Started

Creating your first weather route is simple:

  1. Enter your starting point using the search box or GPS location
  2. Add your destination address
  3. Optionally add waypoints for multi-stop trips
  4. Click "Plan Route" to see weather conditions synchronized with your ETA
  5. Review the weather forecast and risk assessment along your route

You can share routes with others for easy collaboration.

RoutePredict is an advanced weather-intelligent route planning platform that revolutionizes how you plan road trips. Our unique technology combines:

  • ETA-Synced Weather Forecasting: See weather conditions for exactly when you'll arrive at each location
  • Multi-Stop Optimization: Plan complex journeys with multiple destinations efficiently
  • Real-Time Risk Assessment: Get safety alerts and risk levels for your entire route
  • Interactive Weather Maps: Visual weather data every 15 miles along your route
  • Route Sharing: Share routes with others for easy collaboration

RoutePredict helps you make informed decisions about when and how to travel, ensuring safer and more predictable journeys.

Yes! RoutePredict is completely free to use with all features available:

  • Unlimited route planning
  • Advanced weather forecasting
  • Route saving and sharing
  • Weather alerts and risk assessment
  • Multi-stop route planning

No subscription, no payment, no hidden fees. All features are available to everyone.

Features & Capabilities

Absolutely! RoutePredict supports multi-stop route planning with advanced features:

  • Unlimited Waypoints: Add as many stops as you need
  • Smart Optimization: Automatically find the most efficient route order
  • Weather at Each Stop: See conditions for every location
  • Time-based Planning: Plan routes based on arrival times

This is perfect for road trips, delivery routes, or any journey with multiple destinations.

We provide comprehensive weather alerts to keep you safe:

  • Severe Weather: Storms, hurricanes, tornadoes, blizzards
  • Road Conditions: Ice, snow, flooding, reduced visibility
  • Travel Advisories: Weather-related travel warnings
  • Real-time Updates: Live weather condition changes
  • Custom Alerts: Set your own weather thresholds

All users get advanced alerting with detailed risk assessments and safety recommendations.

Yes! Route sharing is available:

  • Share Routes: Share routes with others for easy collaboration
  • Route Templates: Create reusable route templates
  • Public Sharing: Share routes with anyone via a link
  • Team Collaboration: Share routes with specific people

All users can share unlimited routes for easy collaboration and planning.

Weather Data & Accuracy

Our ETA-synced weather forecasts are highly accurate and reliable:

  • Data Sources: Multiple weather models and satellite data from authoritative sources
  • Accuracy: 85-95% accuracy for 24-48 hour forecasts
  • ETA Synchronization: Weather predictions timed to your exact arrival at each location
  • Update Frequency: Frequent real-time updates throughout the day
  • Coverage: Multiple weather data points throughout your route
  • Verification: Continuous accuracy monitoring and improvement

We combine multiple weather models with advanced timing algorithms to provide the most reliable, journey-specific forecasts possible.

Support & Help

We're here to help! You can get support in several ways:

  • Bug Reports: Use the bug report button in the header
  • Contact Form: Send us a message through our contact page
  • Email Support: Reach us directly at kushnerdigital@gmail.com
  • Documentation: Check our help guides and tutorials
  • Community: Join discussions with other users

We typically respond to support requests within 24 hours.

Reporting bugs helps us improve RoutePredict for everyone:

  • Bug Report Button: Click the bug report button in the header
  • Include Details: Describe what happened and what you expected
  • Browser Info: Mention your browser and device type
  • Screenshots: Include screenshots if possible
  • Steps to Reproduce: List the steps that led to the issue

We investigate all reports and will keep you updated on the resolution.

Your privacy and data security are our top priorities:

  • Encryption: All data is encrypted in transit and at rest
  • GDPR Compliance: Full compliance with privacy regulations
  • Data Minimization: We only collect what's necessary
  • No Third-Party Sharing: We never sell your personal data
  • Secure Infrastructure: Enterprise-grade security measures
  • Regular Audits: Third-party security assessments

You can review our complete Privacy Policy for detailed information about how we handle your data.

Technical Support

RoutePredict works on all modern devices and browsers:

  • Desktop Browsers: Chrome, Firefox, Safari, Edge (latest versions)
  • Mobile Browsers: iOS Safari, Chrome Mobile, Samsung Internet
  • Operating Systems: Windows, macOS, iOS, Android, Linux
  • Screen Sizes: Responsive design for all screen sizes
  • Internet: Works on 3G, 4G, 5G, and WiFi connections

For the best experience, we recommend using the latest version of Chrome or Safari.

If you're experiencing issues, try these troubleshooting steps:

  1. Refresh the page - Often resolves temporary issues
  2. Clear browser cache - Remove old data that might be causing conflicts
  3. Check internet connection - Ensure you have a stable connection
  4. Try a different browser - Some browsers may have compatibility issues
  5. Disable browser extensions - Some extensions can interfere with the app

If problems persist, use the bug report button in the header or contact us at kushnerdigital@gmail.com.

Yes! RoutePredict is a Progressive Web App (PWA) that works like a native mobile app:

  • Install on Device: Add RoutePredict to your home screen on iOS and Android
  • Native App Experience: Full-screen interface without browser UI
  • Offline Capability: Access saved routes even without internet
  • Push Notifications: Weather alerts and updates (coming soon)
  • Fast Loading: Optimized performance with service workers

To install: Visit RoutePredict.com on your mobile device and tap "Add to Home Screen" when prompted.

RoutePredict has limited offline functionality:

  • Saved Routes: View previously saved routes offline
  • Basic Navigation: Access route details and maps (if cached)
  • Route History: Access previously planned routes

Offline Limitations:

  • No new route planning
  • No real-time weather updates
  • No live traffic or road condition data
  • Limited map functionality

For the best experience, we recommend using RoutePredict with an internet connection.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.